Work Experience

Usability Engineer	(Oct 2004 - present)
CDC Information Technology Support	Northrop Grumman, Atlanta, GA

• Interface with clients to understand requirements and audience for web-based projects. Identify the best approach for integrating user centered design techniques based on project scope, time and budget.
• Evaluate web interface designs through usability tests, cognitive walkthroughs and heuristic evaluations.
• Create web organization and design structure, develop content inventories, sitemaps, wireframes and style guides.
• Perform user research by conducting interviews, surveys and contextual inquiries. Analyze site usage and search query data. Create user personas.
• Develop interactive and paper prototypes using Visio and Dreamweaver.
• Document and implement best practices and standards for CDC web interfaces, including navigation techniques, page titling guidelines for search engine optimization and GIS color schemes for improved accessibility.
• Lead usability effort on multiple projects. Manage resources and assign tasks to usability team members as needed.
• Effectively manage time while working on multiple projects simultaneously.

Verification Engineer	(June 2004 - Sep 2004)
Verification Team	Panasonic Wireless, Atlanta, GA

• Gained extensive knowledge of the X700 interface and hierarchical structure.
• Suggested interface recommendations based on user scenarios.

Graduate Research Assistant	(Aug 2002 - May 2004)
Biomedical Engineering Dept.	Georgia Institute of Technology, Atlanta, GA

• Evaluated and integrated virtual displays and noise reduction devices to create a customized immersive environment for neuropsychological test administration.
• Designed and prototyped computerized versions of traditional neuropsychological evaluation tests that are sensitive measures of mild cognitive impairment after mild traumatic brain injuries (mTBI).
• Conducted usability tests to evaluate the effectiveness of the immersive environment.

Human Factors Engineer	(Jan 2000 - May 2001)
Kodak Human Factors Lab	Eastman Kodak, Rochester, NY

• Designed potential techniques for searching and browsing hundreds of images on a 17” touch-screen monitor.
• Created multimedia enhanced prototypes utilizing Visual Basic and Macromedia Director.
• Conducted usability tests with potential customers.
• Analyzed data collected from the studies and made user interface recommendations to ensure a positive user experience.

Software Engineer	(Apr 1998 - Jan 2000)
Kodak Picture Maker Project	Eastman Kodak, Rochester, NY

• Designed and developed software for an aggressively scheduled and widely used commercial product.
• Responsible for the detailed design, workflow definition, implementation, and integration of the Setup and Configuration software framework.
• Interacted with our human factors contact to design setup screens focusing on ease-of-use for the consumer.
• Assisted with internationalizing Picture Maker kiosk software to support 14 languages.
• Worked at an accelerated pace to meet our target market window.

Software Engineer	(Mar 1997 - Mar 1998)
Nortel Server Project	Northern Telecom, Rochester, NY

• Acquired expertise in many aspects of the Java development environment.
• Created an application that dynamically builds other data driven applications and integrated this with third party software.

Software Engineer	(Sep 1995 - Nov 1996)
American Law Reports Project	Thomson Legal Publishing, Rochester, NY

• Worked with customers to provide custom feature enhancements and maintenance to production software.
• Investigated revision control software alternatives and presented recommendation.